Returns & Exchanges

At Wanbo, we stand behind the quality of our projectors and electronics with a 30-day satisfaction guarantee. If your purchase does not meet your expectations, we offer a streamlined return and exchange process to ensure your peace of mind.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the device in its original manufacturer packaging, including all accessories, cables, and manuals to ensure a full refund.

• 3.
  Ship to Service Center

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, we will process your refund or exchange within 5-7 business days to your original payment method.